It is the responsibility of the guest at check-out to return the car’s fuel tank filled back to the check in levels. It is mandatory for the hosts & guests to take pictures of the fuel gauge at check in & check out. If the host finds that the fuel level at checkout is not same as check in, the host needs to immediately inform Drive lah support and share pictures of the fuel gauge (before & after). It is the responsibility of the host to report the same to Drive lah within 1 hour of the rental being over (the claim will not be admissible after this period).
There are two ways of estimating claim amount:
- Either both guest & host agree on the fuel gap at check out. The same will be charged to the guest at prices given below.
- In case, guest & host don’t agree on the fuel gap, then Drive lah assesses the appropriate amount and the guest is charged along with an administrative fee.
The charges levied are: $3 per litre.
Administrative fees in case of dispute (charged to the guest): $25