Skip to main content
All CollectionsOur PoliciesDuring Rental policies
What is the pick up & drop off policy?
What is the pick up & drop off policy?
Lia avatar
Written by Lia
Updated over a year ago

Taking pre- and post-trip photos are the key to a successful vehicle pickup and drop off.

At pick up:

  • Guest to show the host a valid driving license

  • Guest to inspect the car to understand how it operates

  • Guest to take pic of the dashboard to capture mileage and fuel level (optional for host)

  • Guest to take photos of the car’s interior and exterior and be sure to capture any pre-existing damage so that they are not held responsible for it. (Optional for host)

  • Guest to mark pick up and the app auto confirms pick up on the platform

At drop off:

  • Guest to take photos of the car's mileage and fuel levels

  • Guest to take photos of the car's interior and exterior to document its condition

  • Tidy up the car

  • Guest to mark drop off and app auto confirms drop off on the platform

Did this answer your question?