Our share of income goes towards our costs of supporting hosts and guests for every booking, including:
Comprehensive insurance and roadside assistance to protect both host and guest if there’s an accident or breakdown
Phone, live chat and email support around the clock to help out if there are any issues
Developing and maintaining the software that makes car sharing possible (it’s very hard to make it seem this easy!)
People and systems to handle payments, promotions, fines and process and all the money that changes hands
People to organise any repairs and sort out disputes about damage
Digital marketing for your car (Google ads and targeted ads on social networks)
Absorbing the risk of a guest not paying for their trip or any damage - hosts will always get paid, even if we can’t recover from the guest.