Drive lah charges a small service fee on top of the daily rental price to cover the cost of providing a safe, reliable, and well-supported car-sharing experience for both hosts and guests.
This fee ensures that key services are included with every booking — giving you peace of mind and support throughout your trip.
What the Trip Fee Covers
Your trip fee helps fund the following essential services:
Comprehensive insurance and roadside assistance
Full coverage in case of accidents or breakdowns during the trip — for both host and guest.
24/7 customer support
Access to real-time help via phone, live chat, and email for any issues during your trip.
Software platform development and maintenance
Keeping the Drive lah app and website secure, reliable, and easy to use.
Secure payment processing
Managing all payments, refunds, promotions, and fine handling efficiently.
Damage dispute resolution
Dedicated staff to coordinate post-trip repairs and resolve claims fairly.
Marketing to help your car get booked
Drive lah promotes vehicles across search engines and social platforms to help hosts get more bookings.
Payment protection for hosts
Even if a guest doesn't pay or causes damage, Drive lah ensures the host still receives payment.
Why a Trip Fee Makes Sense
Unlike traditional car rental companies that may charge for each of these services separately, Drive lah rolls all essential services into a single trip fee. This model helps maintain transparency, fairness, and a better experience for all users.
Note:
Trip fees are automatically calculated and displayed at checkout, so there are no hidden costs.