For Hosts:

If you have Drive lah Go installed, you are enabled for a contactless pick up and drop off:

  1. Give clear instructions to your guest to locate and operate your vehicle.

  2. Before accepting the pick up request, double check that your guest has uploaded a selfie of them holding their driver’s license next to your car and check if the person is the same as the one that made the booking.

  3. Accept pickup request.

It is important to follow the pick up and drop-off process properly. If not followed Drive lah will not accept any disputes for that trip.

For Guests:

If you have rented a Drive lah Go enabled vehicle, you are enabled for a contactless pick up and drop off:

  1. When you arrive to collect the car at the designated parking spot provided by your host, please ensure regular pick up and drop off procedure is still being followed for insurance purposes.

  2. Do upload a selfie of you holding your driver’s license next to your host’s car along with other car photos when requesting for pick up.

  3. Click "unlock" on your app and open the car.

Did this answer your question?