Flex+ Availability Requirements and Guarantee Program
Drive lah Flex+ offers a flexible car subscription option to clients (hosts), but to benefit from subsidized rates, certain availability and rental activity conditions must be met each month.
This article explains:
The minimum rental requirement of the FlexPlus host to its guests
The Guarantee program conditions
Potential penalties for non-compliance
Rules on listing availability and pricing
Monthly Rental Requirement
To qualify for Flex+ subsidized rates, you must rent out your vehicle for at least 4 full days each calendar month.
If You Do Not Meet the Minimum:
Please refer to your contract for the penalty that will apply
The shortfall is due to:
Declining a booking request
Allowing a booking request to expire
Rejecting or ignoring potential demand from enquiries
Availability Restrictions
To remain eligible for Flex+ and the Guarantee program:
You may set a maximum notice period of 2 hours
You may not block more than 8 hours in a single day on your calendar
You must adhere to the recommended pricing until the 4-day rental target is met
Violation of these conditions may result in disqualification from the Guarantee program and additional fees.
Guarantee Program Conditions
Drive lah offers a Guarantee program that protects you from penalties if you’ve made your vehicle reasonably available, even when demand is low.
To Qualify for the Waiver:
You must:
Keep your car available for at least 20 calendar days in the month
Include at least 4 weekend days (Saturday or Sunday)
If you meet these requirements but still do not receive 4 days of bookings, the penalty stipulated in your contract will be waived.
📬 Need Help?
If you're unsure about your Flex+ eligibility or status in the Guarantee program, please Contact Drive lah Support for clarification or assistance at support@drivelah.sg