Up until now, guests were required to refuel the car themselves. So let's say they picked up the car at 75% tank full. Till now they were required to return the car at 75% level. Any shortages were charged to the guest.

Our guests did give us feedback that sometimes it is inconvenient to refuel the car and they wished that they could just pay for the fuel directly on the platform. With the introduction of fuel inclusion feature, this wish has come true.

With fuel inclusion, guests don't have to worry about refuelling the car. They just pay for the fuel consumed (basis the distance driven) at the end of the trip. The charge is $0.39 / km.

Currently available only on web. App feature coming out soon.

Let us see this with an example and demonstrate how convenient it is to use fuel inclusion

NO fuel inclusion

WITH fuel inclusion

Guest rents a car for $65/day and drives 100 kms

They pay for the rental ($65/day) and refuel to original level at the end of the trip.

They pay for the rental ($65/day) and do NOT need to refuel. They pay $39 at the end of the trip automatically. (0.39 x 100)

Guest rents a car for $65/days and drives 200 kms. During the trip they also refuel for $50.

They pay for the rental ($65/day) and refuel to original level at the end of the trip.

They pay for the rental ($65/day).

for 200 kms, they are charged = $78 ($0.39/km x 200)

On checkout, once they upload the refuel receipt, the $50 is refunded to them.

Q. How is the charge determined for fuel inclusion?

A. $0.39/ km is the charge and the total charge depends upon the distance driven by you. Depending upon the car you choose,

  1. If it is a Drive lah Go car, the distance driven is calculated from the device

  2. If it is a physical key handover car, the distance driven is calculated basis the odometer readings you enter at pick up and drop off.

Q. What if I need to refuel during the trip after choosing fuel inclusion?

A. No worries. Just upload your fuel receipt at the end of the trip and we will refund you the amount you spent on fuel basis your receipt.

Q. Can i choose not to go for fuel inclusion?

A. Absolutely. It is an option for you. If you do not choose fuel inclusion, you can continue renting the way you were before and that would mean refuelling the car yourself to the original levels.

Q. Where can I select fuel inclusion?

A. On the checkout page, you will see an option to select fuel inclusion. Remember that you will be charged only once the trip is completed for the fuel consumed.

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