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GPS & Lockbox devices installation

In just a few easy steps, you can set up your GPS tracker and lockbox to make your car ready for secure, smooth, and reliable hosting.

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Written by Lai
Updated this week

Primary GPS tracker (OBD-connected)

Step 1: Locate and install

  • Turn off your car.

  • Record the 6-digit serial number with your vehicle registration.

  • Find the OBD port (usually under the dashboard, near the steering wheel).

  • Plug in the tracker until secure. If it's loose, use the extension cable or push the port back slightly.

Step 2: Confirm it’s working

  • Turn on your car.

  • Check lights on the device: If it is flashing, it's working.

  • Open the Drive lah app and go to Listings → swipe left on your car → Manage Access.

  • Wait up to 30 mins. for the tracker to appear. Refresh if needed. Please contact our Support team if it doesn’t show.

  • Use cable ties or fasteners to keep it in place.

  • Conceal behind a panel away from pedals or moving parts.

Step 3: Submit a photo for confirmation

  • Take a clear photo of the installed tracker.

  • Send it to Drive lah Support for verification.

Secondary GPS tracker (Battery-powered)

Step 1: Prepare, install, and secure

  • Note down the GPS serial number, write it for reference, and match it with your car registration.

  • Insert the AA/AAA batteries (check polarity).

  • Secure the cover.

  • Hide in a discreet location (e.g., trunk, under seat, behind a panel).

  • Avoid signal-blocking spots.

  • Secure with cable ties or tape.

Step 2: Submit a photo for confirmation

  • Take a photo of its location.

  • Send to support for verification.

The Secondary GPS helps track your car if the Primary GPS is tampered with or removed.

Lockbox Installation

The Lockbox securely holds your spare key during a seamless pick-up and drop-off.

Step 1: Record serial number

  • Locate and record the serial number displayed on the lockbox.

  • Match it with your car registration.

Step 2: Choose installation method

Option A: Attach to car

  • Lower front passenger window halfway.

  • Hook the bracket over the window edge.

  • Roll window up to secure.

Option B: Secure on property

  • In the app: Listings → swipe left on car → Manage Access.

  • Tap Generate Shackle Code.

  • Unlock using: ENT → FUNC → 1 → [code] → ENT. Example: For code 123456, enter: ENT → FUNC → 1 → 123456 → ENT

  • Detach the shackle and mount to a secure fixture (e.g., railing, post).

  • Press the shackle down (or onto a solid surface) until you hear a click and it comes off.

  • Attach the lockbox to a stable, reachable spot (like a pipe, railing, or fence post).

  • Update the lockbox location in the app with clear guest instructions to easily find it upon pick-up.

Step 3: Add the key

  • Remove keyrings or accessories.

  • For garage fobs, secure with a rubber band.

  • Use the same unlock sequence as before.

  • Open the lockbox and place the key inside and close securely.

  • If the key doesn’t fit, remove the grey plastic insert.

  • Pull the shackle to double-check if it’s locked properly.

Step 4: Troubleshoot (if needed)

If the lockbox doesn’t respond:

  • Insert a credit-card-sized object into the bottom slot to wake it.

  • Wait for a beep, then re-enter the code.

  • If it still fails, contact Drive lah support to seek assistance.

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