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FAQ
Here you will find answers to the most frequently asked questions.
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45 articles in this collection
Written by
Mary,
Grace,
Kaushik Tathe
and 1 other
Asset transaction between Drive lah & Smove
Official statement from Drive lah about Smove transaction
Written by
Grace
Updated over a week ago
What is Drive lah?
Written by
Mary
Updated over a week ago
What is Drive lah Go and how does it work?
S
Written by
Sarala L
Updated over a week ago
What is Instant Booking?
This article describes instant booking and policies around it
Written by
Grace
Updated over a week ago
How do I change my phone number on Drive lah?
Written by
Mary
Updated over a week ago
How do I change my email ID on Drive lah?
Written by
Mary
Updated over a week ago
I didn't receive verification email. What to do?
Written by
Mary
Updated over a week ago
How do I redeem my travel credits?
This article details on how the travel credits can be used on Drive lah
Written by
Grace
Updated over a week ago
For Hosts
Connecting Calendar with Drive lah
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Written by
Kaushik Tathe
Updated over a week ago
What is fuel package and how does it work?
Explanation fuel inclusion for hosts and FAQ
Written by
Grace
Updated this week
Is my car insured when a guest wants to drive to Malaysia?
Written by
Grace
Updated over a week ago
Managing requests for trip modification
Written by
Grace
Updated over a week ago
What do the terms "host" & "guest" mean?
Written by
Mary
Updated over a week ago
How much can I earn as a host
Written by
Mary
Updated over a week ago
What is the process of registering my car on Drive lah?
Written by
Mary
Updated over a week ago
What are the regulations with regards to peer to peer car sharing in Singapore?
Written by
Mary
Updated over a week ago
Is it safe to rent out my car to a stranger?
Written by
Mary
Updated over a week ago
How is the safety of my car ensured?
Written by
Mary
Updated over a week ago
How much does it cost to list a car?
Written by
Mary
Updated over a week ago
Why should I share my car?
Written by
Mary
Updated over a week ago
Is it compulsory to rent out if I sign up my car?
Written by
Mary
Updated over a week ago
Can I rent out my my car if it leased from a car leasing company?
Written by
Mary
Updated over a week ago
How can I hire out my car as often as possible?
Written by
Mary
Updated over a week ago
Why is my NRIC/ FIN required?
Written by
Mary
Updated over a week ago
What protection do I have against car damage?
Written by
Mary
Updated over a week ago
Am I allowed to share my car? Is it legal?
Written by
Mary
Updated over a week ago
What kind of uses of my car are permitted and what is not allowed?
Written by
Mary
Updated over a week ago
What if the car gets driven to Malaysia without my consent?
Written by
Mary
Updated over a week ago
Can the car be driven to Malaysia?
Written by
Mary
Updated over a week ago
For Guests
How do I modify my trip?
Now you can modify your trips either before it starts or during an ongoing trip (currently available on web only)
Written by
Grace
Updated over a week ago
What is Premium & Maximum Protection?
Explore how you can reduce your maximum liability in case of any accident/ damage
Written by
Grace
Updated over a week ago
What is a preauthorisation?
Written by
Grace
Updated over a week ago
Does Drive lah charge a security deposit for rentals?
Written by
Grace
Updated over a week ago
What does peer-to-peer car sharing mean?
Written by
Mary
Updated over a week ago
Why should I rent with Drive lah?
Written by
Mary
Updated over a week ago
Am I eligible to rent a car on Drive lah?
Written by
Mary
Updated over a week ago
How to create an account?
Written by
Mary
Updated over a week ago
What all is included in the rental price?
Written by
Mary
Updated over a week ago
What purposes can I use the rented vehicle for?
Written by
Mary
Updated over a week ago
What is the duration of the trip and how are the charges calculated?
Written by
Mary
Updated over a week ago
Is there a minimum and maximum rental period?
Written by
Mary
Updated over a week ago
How is the trip cost calculated?
Written by
Mary
Updated over a week ago
I just made a booking request and payment has been deducted from my card?
Written by
Mary
Updated over a week ago
How are rentals insured?
Written by
Mary
Updated over a week ago
Can I travel to Malaysia?
Written by
Mary
Updated over a week ago