FAQ

Here you will find answers to the most frequently asked questions.

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47 articles in this collection
Written by Mary, Lia, Grace and 1 other

Asset transaction between Drive lah & Smove

Official statement from Drive lah about Smove transaction

Written by Grace
Updated over a week ago

What is Drive lah?

Written by Mary
Updated over a week ago

What is Drive lah Go and how does it work?

Written by Sarala L
Updated over a week ago

What is Instant Booking?

This article describes instant booking and policies around it

Written by Grace
Updated over a week ago

How do I change my phone number on Drive lah?

Written by Mary
Updated over a week ago

How do I change my email ID on Drive lah?

Written by Mary
Updated over a week ago

I didn't receive verification email. What to do?

Written by Mary
Updated over a week ago

How do I redeem my travel credits?

This article details on how the travel credits can be used on Drive lah

Written by Grace
Updated over a week ago

Is Drive lah including trip fees still cheaper than other rental companies

Written by Lia
Updated over a week ago

For Hosts

Connecting Calendar with Drive lah

Written by Grace
Updated over a week ago

What is fuel package and how does it work?

Explanation fuel inclusion for hosts and FAQ

Written by Grace
Updated over a week ago

Is my car insured when a guest wants to drive to Malaysia?

Written by Grace
Updated over a week ago

Managing requests for trip modification

Written by Grace
Updated over a week ago

What do the terms "host" & "guest" mean?

Written by Mary
Updated over a week ago

How much can I earn as a host

Written by Mary
Updated over a week ago

What is the process of registering my car on Drive lah?

Written by Mary
Updated over a week ago

What are the regulations with regards to peer to peer car sharing in Singapore?

Written by Mary
Updated over a week ago

Is it safe to rent out my car to a stranger?

Written by Mary
Updated over a week ago

How is the safety of my car ensured?

Written by Mary
Updated over a week ago

How much does it cost to list a car?

Written by Mary
Updated over a week ago

Why should I share my car?

Written by Mary
Updated over a week ago

Is it compulsory to rent out if I sign up my car?

Written by Mary
Updated over a week ago

Can I rent out my my car if it leased from a car leasing company?

Written by Mary
Updated over a week ago

How can I hire out my car as often as possible?

Written by Mary
Updated over a week ago

Why is my NRIC/ FIN required?

Written by Mary
Updated over a week ago

What protection do I have against car damage?

Written by Mary
Updated over a week ago

Am I allowed to share my car? Is it legal?

Written by Mary
Updated over a week ago

What kind of uses of my car are permitted and what is not allowed?

Written by Mary
Updated over a week ago

What if the car gets driven to Malaysia without my consent?

Written by Mary
Updated over a week ago

Can the car be driven to Malaysia?

Written by Mary
Updated over a week ago

For Guests

What is the Fuel Package add-on and how does it work?

Giving information regarding Fuel Package, how to add it, when you are charged and other key information.

Written by Grace
Updated over a week ago

How do I modify my trip?

Now you can modify your trips either before it starts or during an ongoing trip (currently available on web only)

Written by Grace
Updated over a week ago

What is Premium & Maximum Protection?

Explore how you can reduce your maximum liability in case of any accident/ damage

Written by Grace
Updated over a week ago

What is a preauthorisation?

Written by Grace
Updated over a week ago

Does Drive lah charge a security deposit for rentals?

Written by Grace
Updated over a week ago

What does peer-to-peer car sharing mean?

Written by Mary
Updated over a week ago

Why should I rent with Drive lah?

Written by Mary
Updated over a week ago

Am I eligible to rent a car on Drive lah?

Written by Mary
Updated over a week ago

How to create an account?

Written by Mary
Updated over a week ago

What all is included in the rental price?

Written by Mary
Updated over a week ago

What purposes can I use the rented vehicle for?

Written by Mary
Updated over a week ago

What is the duration of the trip and how are the charges calculated?

Written by Mary
Updated over a week ago

Is there a minimum and maximum rental period?

Written by Mary
Updated over a week ago

How is the trip cost calculated?

Written by Mary
Updated over a week ago

I just made a booking request and payment has been deducted from my card?

Written by Mary
Updated over a week ago

How are rentals insured?

Written by Mary
Updated over a week ago

Can I travel to Malaysia?

Written by Mary
Updated over a week ago