FAQ

Here you will find answers to the most frequently asked questions.

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42 articles in this collection
Written by Mary, Grace, and Sarala L

Asset transaction between Drive lah & Smove

Official statement from Drive lah about Smove transaction

Written by Grace
Updated over a week ago

What is Drive lah?

Written by Mary
Updated over a week ago

What is Drive lah Go and how does it work?

Written by Sarala L
Updated over a week ago

What is Instant Booking?

This article describes instant booking and policies around it

Written by Grace
Updated over a week ago

How do I change my phone number on Drive lah?

Written by Mary
Updated over a week ago

How do I change my email ID on Drive lah?

Written by Mary
Updated over a week ago

I didn't receive verification email. What to do?

Written by Mary
Updated over a week ago

How do I redeem my travel credits?

This article details on how the travel credits can be used on Drive lah

Written by Grace
Updated over a week ago

For Hosts

Managing requests for trip modification

Written by Grace
Updated this week

What do the terms "host" & "guest" mean?

Written by Mary
Updated over a week ago

How much can I earn as a host

Written by Mary
Updated over a week ago

What is the process of registering my car on Drive lah?

Written by Mary
Updated over a week ago

What are the regulations with regards to peer to peer car sharing in Singapore?

Written by Mary
Updated over a week ago

Is it safe to rent out my car to a stranger?

Written by Mary
Updated over a week ago

How is the safety of my car ensured?

Written by Mary
Updated over a week ago

How much does it cost to list a car?

Written by Mary
Updated over a week ago

Why should I share my car?

Written by Mary
Updated over a week ago

Is it compulsory to rent out if I sign up my car?

Written by Mary
Updated over a week ago

Can I rent out my my car if it leased from a car leasing company?

Written by Mary
Updated over a week ago

How can I hire out my car as often as possible?

Written by Mary
Updated over a week ago

Why is my NRIC/ FIN required?

Written by Mary
Updated over a week ago

What protection do I have against car damage?

Written by Mary
Updated over a week ago

Am I allowed to share my car? Is it legal?

Written by Mary
Updated over a week ago

What kind of uses of my car are permitted and what is not allowed?

Written by Mary
Updated over a week ago

What if the car gets driven to Malaysia without my consent?

Written by Mary
Updated over a week ago

Can the car be driven to Malaysia?

Written by Mary
Updated over a week ago

For Guests

How do I modify my trip?

Now you can modify your trips either before it starts or during an ongoing trip (currently available on web only)

Written by Grace
Updated this week

What is Premium Protection?

Explore how you can reduce your maximum liability by $4280 for just $6

Written by Grace
Updated this week

What is a preauthorisation?

Written by Grace
Updated over a week ago

Does Drive lah charge a security deposit for rentals?

Written by Grace
Updated over a week ago

What does peer-to-peer car sharing mean?

Written by Mary
Updated over a week ago

Why should I rent with Drive lah?

Written by Mary
Updated over a week ago

Am I eligible to rent a car on Drive lah?

Written by Mary
Updated over a week ago

How to create an account?

Written by Mary
Updated over a week ago

What all is included in the rental price?

Written by Mary
Updated over a week ago

What purposes can I use the rented vehicle for?

Written by Mary
Updated over a week ago

What is the duration of the trip and how are the charges calculated?

Written by Mary
Updated over a week ago

Is there a minimum and maximum rental period?

Written by Mary
Updated over a week ago

How is the trip cost calculated?

Written by Mary
Updated over a week ago

I just made a booking request and payment has been deducted from my card?

Written by Mary
Updated over a week ago

How are rentals insured?

Written by Mary
Updated over a week ago

Can I travel to Malaysia?

Written by Mary
Updated over a week ago