Support

Giving information regarding Fuel Package, how to add it, when you are charged and other key information

What is the Fuel Package add-on and how does it work?

Now you can modify your trips either before it starts or during an ongoing trip (currently available on web only)

How do I modify my trip?

What is a preauthorisation and how does it work?

Does Drive lah charge a security deposit for rentals?

How to create an account?

What all is included in the rental price?

I Just Made a Booking Request—Why Was My Card Charged?

Child Seat Policy

What to do if you left something in the car?
Host personal belongings

Personal Belongings Left in the Car

What happens if I drove car to Malaysia and its not permitted?

Unauthorized trip to Malaysia

This article explains how you can add, change or remove your payment method i.e. credit/debit cards on the Drive lah app/website.

Managing your payment method on Drive lah

What is Premium & Maximum Protection?

Unsure about a charge on your account?

What happens if I get a speeding ticket or parking fine during my trip?

Alex

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For Guests

Find answers and get help from Intercom Support and Community Experts

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