Support

Now you can modify your trips either before it starts or during an ongoing trip (currently available on web only)

How do I modify my trip?

What is a preauthorisation and how does it work?

How to create an account?

What all is included in the rental price?

What is a pre-authorization charge and when will it be refunded to my card?

Child Seat Policy

What to do if you left something in the car?
Host personal belongings

Personal Belongings Left in the Car

What happens if I drove car to Malaysia and its not permitted?

Unauthorized trip to Malaysia

This article explains how you can add, change or remove your payment method i.e. credit/debit cards on the Drive lah app/website.

Managing your payment method on Drive lah

What is Premium & Maximum Protection?

Unsure about a charge on your account?

What happens if I get a speeding ticket or parking fine during my trip?

How are ERP charges handled when I rent a car?

This article explains when fuel charges apply, how they are calculated, and what you need to do to avoid being charged if you return the car with less fuel than…

Fuel charges for guests

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For Guests

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