Host Responsibilities
Verify the guest's identity
Ensure that the guest provides a valid driver's license and ID before the rental begins.
Maintain the vehicle
Ensure that the vehicle is well-maintained according to the vehicle maintenance policy to ensure safety and reliability.
Take photos before and after the trip
Take photos of the vehicle's condition before and after the trip for documentation purposes (optional, but highly recommended).
Report incidents promptly
Report any incidents, damages, or accidents within 24 hours of the rental's completion.
Guest Responsibilities
Carry your driving license & ID
Ensure you have your valid driver's license and ID with you at all times during the rental period.
Ensure a valid payment method
Make sure you have a valid payment method (e.g., cash card, NETS FlashPay, or credit card) with sufficient funds to cover potential charges or deposits.
Report issues immediately
If any issues occur during the rental (e.g., accidents, damages, or disputes), immediately report them to both the host and Drive Lah.
Take photos before and after the trip
Take photos of the vehicle's condition before and after the trip to document its status (mandatory).