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Our Policies

Our Policies

This section covers the key policies which apply to all users of the platform.

Mary avatar Lia avatar Yehlen avatar +2
20 articles in this collection
Written by Mary, Lia, Yehlen and 2 others
Host & Guest responsibilities

What are the terms & conditions of the referral program?

This article describes the terms & conditions of the referral program in detail
Grace avatar
Written by Grace
Updated over a week ago

Host & Guest Responsibilities

Mary avatar
Written by Mary
Updated over a week ago
Pre Rental Policies

Insurance Policy - Comprehensive & 3rd Party

Where can I get a copy of the Insurance Policy?
Yehlen avatar
Written by Yehlen
Updated over a week ago

Maintenance Policy

Mary avatar
Written by Mary
Updated over a week ago

Vehicle mis-representation Policy

Mary avatar
Written by Mary
Updated over a week ago

Vehicle cleanliness Policy

Mary avatar
Written by Mary
Updated over a week ago

What is the policy on Drive lah GO?

This article describes the policies related to our keyless access service
Grace avatar
Written by Grace
Updated this week
During Rental policies

What is the pick up & drop off policy?

Mary avatar
Written by Mary
Updated over a week ago

Guest Trip Cancellation Policy

This article describes the Trip Cancellation Policy related to guests
Amber avatar
Written by Amber
Updated over a week ago

Host Trip Cancellation Policy

This article describes the trip cancellation policy related to hosts
Amber avatar
Written by Amber
Updated over a week ago

What are repossession fees?

Details on repossession fees
Lia avatar
Written by Lia
Updated over a week ago

Fuel Policy

Mary avatar
Written by Mary
Updated over a week ago

Prohibited uses Policy 

Mary avatar
Written by Mary
Updated over a week ago
Post rental policies

Wear & Tear Policy

Mary avatar
Written by Mary
Updated over a week ago

Material misrepresentation Policy 

Mary avatar
Written by Mary
Updated over a week ago

Late Return Policy

Mary avatar
Written by Mary
Updated over a week ago

Mileage Policy

Mary avatar
Written by Mary
Updated over a week ago

Traffic fines Policy

Mary avatar
Written by Mary
Updated over a week ago
Fees & Fines

Trip Fees Policy

Mary avatar
Written by Mary
Updated over a week ago

Fees & Fines Policy

Mary avatar
Written by Mary
Updated over a week ago