Our Policies

This section covers the key policies which apply to all users of the platform.

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18 articles in this collection
Written by Mary, Lia, Yehlen and 1 other

Host & Guest responsibilities

What are the terms & conditions of the referral program?

This article describes the terms & conditions of the referral program in detail

Written by Grace
Updated over a week ago

Host & Guest Responsibilities

Written by Mary
Updated over a week ago

Pre Rental Policies

Insurance Policy - Comprehensive & 3rd Party

Where can I get a copy of the Insurance Policy?

Written by Yehlen
Updated over a week ago

Trip Cancellation Policy

Written by Mary
Updated over a week ago

Maintenance Policy

Written by Mary
Updated over a week ago

Vehicle mis-representation Policy

Written by Mary
Updated over a week ago

Vehicle cleanliness Policy

Written by Mary
Updated over a week ago

During Rental policies

What is the pick up & drop off policy?

Written by Mary
Updated over a week ago

What are repossession fees?

Details on repossession fees

Written by Lia
Updated over a week ago

Fuel Policy

Written by Mary
Updated over a week ago

Prohibited uses Policy

Written by Mary
Updated over a week ago

Post rental policies

Wear & Tear Policy

Written by Mary
Updated over a week ago

Material misrepresentation Policy

Written by Mary
Updated over a week ago

Late Return Policy

Written by Mary
Updated over a week ago

Mileage Policy

Written by Mary
Updated over a week ago

Traffic fines Policy

Written by Mary
Updated over a week ago

Fees & Fines

Trip Fees Policy

Written by Mary
Updated over a week ago

Fees & Fines Policy

Written by Mary
Updated over a week ago