Material misrepresentation occurs when a host submits false or misleading information in an effort to obtain coverage for a damage, smoking, or cleaning claim, or reimbursement for incidental requests that would otherwise be denied under our Terms of Service exclusions.
Any material misrepresentation will result in a denial of your request or claim, a minimum fine of $100, and potential removal of you or your vehicle from the Drive lah marketplace.
Avoid the following
Below are some examples of material misrepresentation (this list is not all-inclusive):
Submitting damage claims for pre-existing damage.
Altering any damage to cause the damage to be larger than our limitations for wear & tear, or altering any photos to cause the damage to appear larger than wear and tear.
Submitting falsified, inaccurate, fake, or staged photographs, documentation, estimates, receipts, or invoices.
Altering invoices, receipts, or documentation for damage claims or reimbursement requests.
Submitting recycled or reused invoices, documentation, or photographs for reimbursement or incidental requests.
Additionally, the submission of any falsified or altered documents for the purpose of providing evidence will result in a fine plus any applicable fees (as outlined in our Host Guidelines or Fees and Fines Policy) to be determined by Drive lah and may result in removal from the Drive lah platform.
This also pertains to the intentional submission of a claim that is for pre-existing damage (whether the claimed damage is fully or partially pre-existing).
Drive lah takes material misrepresentation very seriously, as it undermines the trust and integrity of our platform.
Such actions may lead to significant penalties, including permanent removal from the Drive lah community.