1.0 Subject only to the determination by an appropriate authority that an accident was not caused and/or attributed to the fault of the Guest, the Guest acknowledges that in the event of an accident, he or she shall become immediately liable for the following:
a) the full amount of fees charged for the period of rental and the period of time which the vehicle cannot be used as a result of the accident (including the full period of time taken for the reporting of the accident and all time taken to process and carry out repairs on the vehicle);
b) towing fees and costs should the vehicle be deemed to be unsafe to be driven or unable to be driven; and
c) any insurance excess payable as a result of the accident.
1.1 In the event where the Guest fails to report the accident to the appointed Accident Reporting Centre as required or fails to provide the necessary information and assistance to Drive lah as required, all insurance coverage will cease to apply.
1.2 Guests are required to report any damages or accidents during the incident or within 24 hours. Failure to do so will result in the nullification of insurance coverage or any additional protection add-ons. This rule also applies when the vehicle is left unattended during an accident.
1.3 Any deliberate provision of misleading or false information by either the guest or host will lead to the nullification of insurance coverage and removal from the platform. All relevant fees will be charged to the responsible party.
1.4 Failure to submit a comprehensive accident report, as previously mentioned, or failing to provide written documentation in the case of a private settlement can result in insurance voidance. If a Host declines to cooperate, insurance coverage may be forfeited, and we will not oversee vehicle repairs. It is imperative that Guests adhere to the established accident reporting process to maintain the benefits of excess reduction.
1.5 Guest will be liable for the full cost of repairs or replacement and any other applicable fees in case any of the exclusions to cover apply.
1.6 Insurance standard excess for cars aged above 12 years, only third party insurance is offered. For Guests, the standard excess of $3000 plus GST for both section I & II. Any amount more than the standard excess is borne by the Host.
For young drivers (24 years old and younger) an additional excess of $1000 plus GST is applicable for both Section I & II
For Malaysia trips an additional excess of $1500 plus GST is applicable for both Section I & II
For drivers with less than 2 years driving experience an additional excess of $1000 plus GST is applicable for both Section I & II
Plus GST for both Section I & II
Guest age 21-24 y/o | Driven to Malaysia | Driving experience less than 2 years | Standard Excess Amount | Additional Excess |
No | No | No | $3,000 | - |
No | Yes | No | $3,000 | $1,500 |
Yes | Yes | Yes | $3,000 | $3,500 |
Yes | No | No | $3,000 | $1,000 |
No | No | Yes | $3,000 | $1,000 |
Click Here to view the Drive lah Insurance Policy
Feel free to chat or call us if you have further questions.