How Do Promo Payments Get Reimbursed?
Drive lah occasionally provides guests with promo codes or credits to encourage bookings. As a host, you’ll always receive 100% of your listed rental price, even if a promo is applied. This article explains how promo reimbursements work and when to expect them.
🧾 How Promo Discounts Work
Guests may use promo codes or credits to reduce their trip cost.
These discounts apply only to the guest’s payment, not your payout.
Drive lah reimburses the discounted amount to you, so your earnings remain unchanged.
📊 Example
Scenario Amount
Your set trip price $80
Guest applies promo code -$20
Guest pays $60 + trip fee
You receive $80 (full amount)
When Will I Get Paid?
Promo reimbursements are included in your standard payout.
Payouts are processed within 7 business days after the trip ends.
Most hosts receive their funds within 1–3 business days, depending on bank processing.
Where to See the Promo Reimbursement
In your trip earnings breakdown, you’ll see:
The guest discount applied
The total amount Drive lah reimburses
The promo amount may be listed as a separate line item in your payout or combined with your total earnings.
For New Hosts
If you’re new to Drive lah:
We offer a first-trip discount to guests booking your car.
The discount is visible in the price breakdown.
You will still receive the full trip price you set.
Didn’t Receive a Reimbursement?
If your payout is missing a promo reimbursement after 7 business days, contact Drive lah Support. We’ll review and resolve it promptly.
Summary
Scenarios and Impact on Host Earnings
Guest uses promo code: You still earn full rental price
Promo amount deducted from guest's cost: Drive lah pays you the difference
Reimbursement timeline: Within 7 business days after trip
First-trip discounts for new listings: Fully reimbursed to host