Support

This article explains how a host can view their payout history and export it.

How to View and Export Your Payout History

Sanjay Kumar

Grace

As a car owner (also known as a "host"), here you will find an exhaustive list of answers to your queries regarding sharing your car on Drive lah.

For hosts

Peak Pricing policy

Guide to becoming a great host and earning effortlessly

Tips to be a great host on Drive lah

This article outlines the guidelines for creating compliant and effective listing titles, photos, and host bios on Drive lah.

Host User Bio/Listing Guidelines

Learn how to activate delivery feature for your car

Offering delivery - For Hosts

This article describes the policy and answers all FAQ regarding the Drive lah Superhost program.

Drive lah Superhost program FAQ

How to activate instant booking?

Meant for hosts whose trips have had promo codes applied by guests

How do promo payments get reimbursed?

Creating a strong listing is key to attracting more guests and increasing your earnings.

How to Create a High-Quality Car Listing For Hosts

This article explains the notice period for bookings

What is meant by "Notice period"?

This article explains how hourly rentals work for hosts on Drive lah including pricing, settings, and key policies.

How does Hourly Rental work?

Is it safe to rent out my car to a stranger?

What Types of Vehicles Can Be Listed on Drive lah?

Eligibility of cars on the platform

Simple explanation on how to set your car's availability in Drive lah

How to Set or Update Your Car's Availability as a Host

You're just a few steps away from becoming an active Drive lah host!

Completing Your Listing Approval on Drive lah

What if there is a traffic fine during the trip?

Can I rent out mt my car if it leased from a car leasing company?

What are the insurance requirements?

General

This article explains how insurance coverage works for hosts who are operating as commercial entities on the Drive lah platform.

In case I am a commercial host, how does the insurance work?

Insurance & assistance

Pricing policy

How does the included mileage work?

Rental price

What should I do when I receive a rental request?

Can I contact the guest before confirming the rental?

Booking Acceptance Rate (BAR)

Managing rental requests

How to Use the Drive lah App to Edit Your Pricing Details

How can I edit pricing of an existing listing?

Detailed instructions for hosts to hand over and receive their car

Host Guide: Car Handover & Return Process

Does the guest have to return the vehicle with the same level of fuel?

Does the guest have to clean the vehicle at the end of the rental?

What happens if the guest returns the car late?

Managing the rental

This article is for hosts who have got DL Go devices installed in their cars.

Drive lah Go - Overview

Drive lah GO

Find answers and get help from Intercom Support and Community Experts

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