Drive lah Go is a state-of-the-art technology used to enable keyless access to cars. Hosts with eligible vehicles can choose to become Drive lah Go hosts.
For getting Drive lah Go installed in their car, hosts can choose to request an eligibility check here https://www.drivelah.sg/go-host. Once hosts apply for an eligibility check, one of our team members will be in touch with you regarding installation.
With Drive lah Go, your listing is boosted and you are able to locate your car anytime except during a trip. Drive lah Go gives you an overall seamless process.
Costs
All eligible hosts are required to make an upfront first-month subscription cost of $30. If the host cannot continue once the free trial is utilized, the $30 is fully refundable but their listing will no longer be on top search placement. If the host continues, then the boosting of the listing will be retained and the $30 will be considered the first month's payment after the free trial.
Any missed appointment is subject to an $18 fee unless rescheduled. The appointment is valid to be rescheduled within the same month only.
Drive lah Go subscription fee is $31.20/month. The host can choose whether to do it at their preferred location or go down to our installation center.
At-home installation: Added convenience fee of home installation of $50.
At Drive lah center: No convenience fee
Urgent removal of the device is subject to a $50 fee as the appointments are time-bound and reserved ahead of time.
For details on Drive lah Go policies please refer to this article.
With Drive lah Go, you get guaranteed returns. We guarantee you that you will earn 2x of your monthly subscription minimum. If that doesn't happen, we waive the month's subscription fee. Find out more about our guarantee program here.
On-time payment of subscription
As Drive lah Go host, you are automatically charged once a month on the date you signed up. If your billing date is scheduled for a day that does not occur every month (for example, the 31st), you will be billed on the last day of that month instead.
The credit card you used upon signing the contract will be used for that. If you want to change payment details, please do so in the account details using your mobile browser or computer.
In case a payment was declined by the bank, please check that your payment information such as postal code, security code, and expiration date are correct. If not, then please change your Drive lah account. Also, inform us that you have missed the payment and made changes to your payment details. The first-time late payment will bear no charges. The second and subsequent times we will charge $15 each time, which may result in the cancellation of the subscription by Drive lah. In that case, an uninstallation fee of $125 will be charged.
Trouble Shooting
If for any reason the pickup process is not followed (The guest are not able to send the request or Hosts could not confirm the request), guest will not be able to get the access to the car. In such cases hosts should do the following:
Get in touch with the Drive lah Support team immediately and let them know the Trip ID and the issue faced.
The support team from the backend will update the status of the booking, thus providing your guest the access to the car.
Guests will now be able to access the car from via the Lock and Unlock buttons from the trip page.