For a great customer experience it is important that guests can trust that cars that show up in their search on a specific date can be booked. For that reason we encourage hosts to accept bookings requests by giving hosts with a high BAR preference in our search algorithm, i.e. cars of hosts with a high BAR can be found higher up in the search. Moreover, to achieve Superhost status a high BAR is required.

As a result, hosts that decline bookings see their BAR go down and chances of becoming a superhost will be impacted. However, there may be valid reasons for a decline, such as having had a dispute with the same guest previously. In such cases please reach out to our customer support team and we will rectify your BAR at our end.

Did this answer your question?