Drive lah Go is a state of the art technology used to enable keyless access to cars. Hosts with eligible vehicles can choose to become a Drive lah Go host.

For getting Drive lah Go installed in their car, hosts can choose to request for an eligibility check here https://www.drivelah.sg/go-host. Once hosts apply for an eligibility check, one of our team members will be in touch with you regarding installation.

Previously, you as hosts had to give access to the guests via the Slick App. That system has been replaced and now there are no extra steps involved for you as the host. The new system is known as Drive lah GO v2.0.

With Drive lah Go you are able to locate your car anytime except during a trip — location data is disabled to honor guest privacy. Rest assured, Drive lah can access your car’s location in case of emergency.

Costs

For Drive lah Go v2.0, there is a 2 month trial period with no charges. After that, there is a subscription fee of $30/month. Installation at the moment is being offered complementary. For details on Drive lah Go policies please refer to this article.

With Drive lah Go, you get guaranteed returns. We guarantee you that you will earn 2x of your monthly subscription minimum. If that doesn't happen, we reimburse the amount to you. Find out more about our guarantee program here.

On-time payment of subscription

As a Drive lah Go host, you are automatically charged once a month on the date you signed up. If your billing date is scheduled for a day that does not occur in every month (for example, the 31st), you will be billed on the last day of that month instead.

The creditcard you used upon signing of the contract will be used for that. If you want to change payment details, please do so in account details.

In case a payment was declined by the bank, please check that your payment information such as postal code, security code and expiration date are correct. If not, then please change in your Drive lah account. Also inform us that you have missed the payment and made changes to your payment details. The first time late payment will bear no charges. The second and subsequent times we will charge $15 each time, and may result in cancellation of the subscription by Drive lah. In that case an uninstallation fee of $125 will be charged.

Trip Process

  1. Simply follow the pickup process, i.e. when the pickup request is received you review it and then confirm.

  2. Confirming the pickup request is the most important step in the new DL Go 2.0 system. As soon as you confirm the pickup request, the guest gets access to your car and can now unlock and lock from their end through the app. They will be prompted to take pictures of the state of the car, inside and out.

  3. Once the guest returns your car, then he/she will lock the car the car via the app and send you a drop off request. Once you confirm drop off request, they no longer have access to the car. You'll still need to check the status of the car within 24 hours to be eligible for Drive lah protection.

Trouble Shooting

If for any reason the pickup process is not followed (Guest are not able to send the request or Hosts could not confirm the request), guest will not be able to get the access to the car. In such cases hosts should do the following:

  1. Get in touch with the Drive lah Support team immediately and let them know the Trip ID and the issue faced.

  2. The support team from the backend will update the status of the booking, thus providing your guest the access to the car.

  3. Guests will now be able to access the car from via the Lock and Unlock buttons from the trip page.

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