FAQ
Here you will find answers to the most frequently asked questions.
By Lia and 4 others5 authors36 articles
- Connecting Calendar with Drive lah
- Is my car insured when a guest wants to drive to Malaysia?
- What is fuel package and how does it work?
- Managing trip modification for your booking
- What do the terms "host" & "guest" mean?
- Is it free to list my car on Drive lah?
- What is the process of registering my car on Drive lah?
- Why should I share my car?
- Why is my NRIC/ FIN required?
- What kind of uses of my car are permitted and what is not allowed?
- What if the car gets driven to Malaysia without my consent?
- Vehicle reclassification from P to R
- How to raise dispute on Drive lah as a host?
- How do I manage or approve incoming booking requests as a host?
- Drive Lah Host Subscription Plans
- GPS & Lockbox devices installation
- HPV (High-Performance Vehicles) guidelines
- How do I modify my trip?
- What is a preauthorisation and how does it work?
- How to create an account?
- What all is included in the rental price?
- What is a pre-authorization charge and when will it be refunded to my card?
- Child Seat Policy
- Personal Belongings Left in the Car
- Unauthorized trip to Malaysia
- Managing your payment method on Drive lah
- What is Premium & Maximum Protection?
- Unsure about a charge on your account?
- What happens if I get a speeding ticket or parking fine during my trip?
- How are ERP charges handled when I rent a car?
- Fuel charges for guests
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