FAQ
Here you will find answers to the most frequently asked questions.
What is Drive lah?
I didn't receive verification email. What to do?
Is Drive lah including trip fees still lower than other rental companies?
Connecting Calendar with Drive lah
Is my car insured when a guest wants to drive to Malaysia?
What is fuel package and how does it work?
Managing requests for trip modification
What do the terms "host" & "guest" mean?
Is it free to list my car on Drive lah?
What is the process of registering my car on Drive lah?
Why should I share my car?
Why is my NRIC/ FIN required?
What kind of uses of my car are permitted and what is not allowed?
What if the car gets driven to Malaysia without my consent?
Vehicle reclassification from P to R
What is the Fuel Package add-on and how does it work?
How do I modify my trip?
What is a preauthorisation and how does it work?
Does Drive lah charge a security deposit for rentals?
How to create an account?
What all is included in the rental price?
I Just Made a Booking Request—Why Was My Card Charged?
Child Seat Policy
Personal Belongings Left in the Car
Unauthorized trip to Malaysia
Managing your payment method on Drive lah
What is Premium & Maximum Protection?